What can I automate with the Make integration?

You can trigger automated workflows when new calls or contacts arrive, sync data to other apps, send notifications, update CRM records, and build multistep automations across your stack.

Do I need coding skills to use the Make integration?

No, Make is designed as a no-code/low-code automation builder, so you can visually connect 800.com data to apps without writing code.

What events from 800.com can trigger Make scenarios?

Events like new call, new contact, or custom call attributes (e.g., call duration) can serve as triggers in your automation scenarios.

Can I send data from Make back into 800.com?

Yes, you can use actions to update records or log activities in 800.com from other apps connected through Make.

What happens if the Make automation fails?

Make provides logs and error notifications so you can identify what part of a scenario failed and debug or retry the connection.

Make | 800.com Integrations

About

Make is a no-code workflow automation platform that allows you to visually design, build, and run multi-step workflows between your apps and services. It supports advanced logic, filters, branching, and scheduling options that help automate complex tasks. With Make, 800.com users can build flexible, event-driven workflows that react to incoming calls, SMS, and voicemail activity.

Overview

The 800.com integration on Make enables you to connect your phone call data with other systems in your business—such as CRMs, spreadsheets, support tools, and messaging platforms. While currently supported as a community app, 800.com can be used in Make scenarios to send or process call-related data automatically. For example, when a call is completed or tagged in 800.com, a Make scenario could create a contact in your CRM, notify your sales team in Slack, and update a lead tracker in Airtable. This type of integration helps eliminate manual updates and creates a more responsive customer engagement workflow.

How to use it:

1. Log into your 800.com account and go to Settings

2. Navigate to the Integrations sections

3. Find Make in the Integrations Library

4. Enable the integration and generate an API key if prompted

5. In Make, create a new scenario and connect your 800.com account.

6. Select triggers (such as new calls or contacts) and define actions.

7. Activate your scenario

Make + 800.com

About

Overview

How to use it:

Frequently asked questions

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