Business call forwarding made simple

Q: What is business call forwarding?

Business call forwarding is a feature that lets you automatically route incoming calls from your business number to another phone—like your mobile, landline, or even voicemail—so you never miss a customer.

Q: Can I forward calls to my cell phone?

Yes! With 800.com, you can forward business calls to your mobile phone, landline, or even multiple numbers at once.

Q: Can I set business hours for call forwarding?

Absolutely. You can create forwarding rules based on time of day or day of the week to control how calls are routed during and after business hours.

Q: Can I forward calls to more than one person?

Yes. You can use simultaneous or sequential forwarding to ring multiple numbers or send calls down a priority list until someone answers.

Q: What happens if no one answers the forwarded call?

Unanswered calls can go directly to voicemail. You’ll also receive voicemail transcripts so you can respond quickly.

Forward business calls anywhere, anytime with 800.com

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Trusted by over

45,000 companies

What is Call Forwarding?

Automatically route incoming calls from your business number to another phone—such as your mobile, a team member’s line, or even voicemail

Standard Instantly route all calls to a single phone number, like your mobile or office line.

Simultaneous Ring multiple numbers at once so the first available person answers.

Sequential Send calls down a priority list of numbers. If one doesn’t answer, the next rings.

Voicemail Direct unanswered calls straight to voicemail, so no inquiry goes unrecorded.

Benefits of 800.com Call Forwarding

Every 800.com plan includes a Call Forwarding to keep your business connected and growing

Never miss a call by forwarding to any number

Get calls on your mobile, landline, or any device so you’re always reachable—no matter where the day takes you.

Save time by sending calls to the right person

Route calls directly to the person who can help. No more phone tag or juggling messages.

Custom hours keep you connected after hours

Set rules so calls go to you during the day and to voicemail or another number after hours. You're always covered.

Happier customers can always reach you

Pick up in real time so customers don’t have to leave voicemails or chase you down.

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Why customers love 800.com

Easy an efficient

"The voicemail, call forwarding, and transcription features are especially helpful for staying organized and responsive. Highly recommend for small teams and growing organizations."

Damaris G.

A reliable and easy solution

"The intuitive interface and seamless integration of call forwarding features make it a practical and efficient tool for improving my customer service and accessibility."

Ahmed F.

Excellent service, simple and inexpensive

"“The initial setup process was straightforward and intuitive. 800.com offers a decent range of features, including call forwarding, voicemail, and call recording. Compared to competitors, 800.com's pricing is quite competitive.”"

Mike M.