Terms & Conditions

  1. Use or transmit any material protected by copyright, trademark, trade secret, patent, or other intellectual property right without proper authorization;
  2. Threaten, harass, defame, embarrass, or distress any other person or group;
  3. Transmit any unlawful, harmful, defamatory, pornographic, obscene, vulgar or otherwise objectionable messages or material;
  4. Transmit unsolicited fax or voice advertisements or solicitations ("fax/voice spam") in violation of federal or state laws, including but not limited to any "do not call" list restrictions;
  5. Transmit any information in violation of the Patriot Act or which otherwise may be deemed in furtherance of terrorist activity or in breach of the national security of the United States or any other state or nation; or
  6. Transmit any materials or information in any manner that violates applicable law;
  7. Abuse payphone compensation;
  • Trunking or forwarding your 800.com number to another phone number capable of handling multiple simultaneous calls, or to a private branch exchange (PBX) or a key system.
  • Spamming or blasting (e.g., sending 100 or more bulk and/or junk voicemail or faxes simultaneously).
  • Bulk call-in lines (e.g., customer support or sales call centers, "hotlines", 900 numbers, sports-line numbers, etc.).
  • Auto-dialing or "predictive" dialing (i.e., non-manual dialing or using a software program or other means to continuously dial or place out-bound calls).
  1. Your rights to the Service granted under this Agreement are personal to you. You may not sell, assign, or otherwise transfer or agree to transfer all or any portion of those rights without the prior written consent of 800.com, which consent may be withheld for any reason in the absolute discretion of 800.com.
  2. 800.com reserves the right to terminate accounts which remain inactive for over 180 days, or accounts which, in the sole judgment of 800.com, are used for purposes that are illegal, or which 800.com deems inappropriate or detrimental to 800.com.
  3. You agree that 800.com, in its sole discretion, reserves the right to modify, suspend, or discontinue the forwarding of your number in order to prevent any negative impact on the use of the Service by others, and you agree to comply with any such limits which 800.com may establish at its sole discretion from time to time.
  4. You acknowledge that the Service is intended for customary personal and business use. The Service is not intended for dedicated telecommunications services and in no case is the Service intended for intensive auto-dialing, continuous, or extensive call forwarding, or dedicated telemarketing. You understand that such inappropriate use of the Service may result in immediate cancellation of your account by 800.com without any penalty or liability of any kind to 800.com, and that you will not be entitled to any refund in case your account is cancelled thereby.
  5. You understand that 800.com is limited in the depth of Customer Service that it can provide to customers. Accordingly, telephone-based technical support may not be provided. 800.com will provide email and other support resources on an as-available basis. If you experience a problem with the Service, you can contact support at [email protected].
  6. You understand you have access to your numbers as long as the numbers are on an active 800.com account. If a number is removed from an active account, or if your account has been terminated for longer than 120 days (4 months), you will lose your number.
  7. 800.com is not a carrier and is not responsible for issues that arise when porting numbers to or from our service. Our support team will work with you to remedy any issue that may arise to the extent of our capabilities.
  8. You understand that 800.com may terminate your Service if your telephone number and/or email address ceases functioning at any time and for any reason.
  9. Any attempt to use the Service other than as provided herein shall be a breach of this Agreement and will subject you to possible legal action and/or fees.
  10. You acknowledge and agree that you are aware of and will fully abide by the statutory and regulatory rules prohibiting unsolicited fax advertisements set forth in the Telephone Consumer Protection Act of 1991, Federal Consumer Protection Act 47 U.S.C. Paragraph 227, FCC's rules on unsolicited fax communications, and in any applicable state statutes. Violations may subject you to statutory fines and penalties, and compensatory damages. For further information, see http://www.fcc.gov/cgb/consumerfacts/unwantedfaxes.html. You understand that the Service MAY NOT be used for faxmail spamming campaigns. You expressly agree to fully defend, indemnify, and hold harmless 800.comand its suppliers from any complaints arising out of your use of the Service in violation of any federal or state statutes or regulations. You understand that inappropriate use of the Service may result in immediate cancellation of your account by 800.com, and that you will not be entitled to any refund in case your account is cancelled thereby.