Reach more customers with SMS marketing

Q: What types of messages can I send?

You can send promotions, appointment reminders, updates, event invites, or general announcements—anything a customer needs to know.

Q: Do I need to verify my number before sending SMS campaigns?

Yes. To protect deliverability and comply with carrier regulations, all numbers used for SMS campaigns must be verified. We’ll walk you through a simple one-time verification process when you set up your campaign. Once approved, you’re ready to start sending.

Q: Can I reply to customers who text back?

Yes. 800.com supports two-way texting, so you can respond directly from your dashboard.

Q: Can I schedule messages in advance?

Absolutely. Choose the exact date and time you want your messages to go out.

Q: Can I personalize messages for each customer?

Yes. Use merge fields like names or appointment details to customize your campaigns.

Send mass texts, updates, reminders, or promotions—all from your 800.com business number

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Trusted by over

45,000 companies

What is SMS marketing?

SMS marketing allows businesses to reach customers through text messages, sending promos, reminders, and announcements from their business number

Fast & easy Send text messages to your customers with the click of a button. Whether you’re announcing a sale, providing updates, or just saying hello.

Keep your costumers engaged Send personalized messages that speak directly to individual customers at the perfect time to optimize conversions and sales.

Measurable and cost-effective Track, measure, and analyze every aspect of your campaigns so you can determine which are the most successful.

Benefits of 800.com SMS platform

Every 800.com plan includes a powerful SMS platform to keep your business connected and growing

Send messages in bulk—fast

Reach dozens or thousands of customers at once with SMS Campaigns.

Schedule texts ahead of time

Set up promotions, reminders, or updates to go out exactly when you want, even after hours or on weekends.

Personalize every message

Add custom fields (like names or appointment times) so each message feels like it was written just for them.

Works with toll-free and local numbers

Use any text-enabled 800.com number to send and receive SMS messages.

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Why customers love 800.com

Great phone service with outstanding options

"Getting approved for SMS was a straightforward, yet necessary process that added a huge benefit to my company being able to communicate with existing and potential clients."

Cameron D.

800.com has exceeded expectations

"I can call and text my clients, vendors and suppliers with my 888 number, which also came with a great selection of message options that I can set for specific times of day."

Julie R.

Amazing service easy to set up even easier to use

"From the point of signing up to set up to web integration to getting calls and texts from my customers, I have never had a better experience. It is so simple and fast and easy to use"

Kevin E.