What happens when a call comes in?

Call activity and contact data from 800.com sync into HubSpot contacts and timelines, giving full visibility into customer engagement.

Can I trigger HubSpot workflows based on calls?

Yes, synced call events can kick off automated workflows (e.g., follow-up emails, tasks).

Does this integration create new HubSpot contacts?

Yes, if the caller isn't in HubSpot yet, the integration can create a new contact record with call details.

Can I segment audiences based on call behavior?

Yes, with call properties in HubSpot, you can build lists and segments for targeted campaigns.

Will call data show up in HubSpot analytics?

Yes, call interactions become part of your engagement analytics so you can measure calls alongside emails and forms.

Hubspot | 800.com Integrations

About

HubSpot is a customer relationship management (CRM) platform that combines marketing, sales, and customer service tools. It allows teams to track leads, manage pipelines, send campaigns, and automate customer touchpoints across the lifecycle. With a direct 800.com integration, teams can extend this functionality to include call tracking, ensuring voice interactions are tied to CRM records automatically.

Overview

The HubSpot integration logs calls and contact activity from 800.com into HubSpot, providing full visibility into customer interactions. By capturing inbound calls inside HubSpot, your marketing and sales teams can better understand engagement across the entire funnel.

How to use it:

1. Navigate to Settings → Integrations

2. Find HubSpot in the Integrations Library

3. Sign in to HubSpot and grant permissions

4. Configure call and contact syncing

5. Activate the integration

6. Verify call activity in HubSpot contact records

HubSpot + 800.com

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Overview

How to use it:

Frequently asked questions

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