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AI Agents

Legal AI Answering Service

Every missed call is a client that called another firm. Our AI responds when your team is on a matter or after hours.

Listen to 800 AI Agent

Chat with our live AI Agent: (855) AI-INTAKE

85%

of callers won't leave a voicemail

24/7

AI coverage, no days off

#1

reason potential clients don't convert is that no one answers

2 min

to get your agent set up

Legal services firms lose clients every month — one ring at a time

It's not that your team doesn't want to answer. It's that active matters demand full attention. And callers don't wait.

No missed calls

Never lose a client to a missed call

AI picks up while your team is handling cases, in depositions, or on client calls. Every caller — new inquiry, existing client, or urgent matter — gets a real response, not a voicemail.

AI voice agent answering a prospective client call for a legal services firm
Calendar

Intakes land on your calendar, not your voicemail

Your AI connects directly to your scheduling system so potential clients can book a consultation on the spot. Your staff stays focused on active matters, and new intakes book themselves.

Calendar showing booked legal service intakes and staff availability
Notifications

Texts or emails when a new client inquiry comes in

Every call gets logged, every inquiry gets captured, and you can get a text or email the moment a qualified lead calls in. No manual work, no missed opportunities.

Legal services professional receiving a qualified lead notification on her phone
Pricing

Costs way less than your answering service

One flat monthly rate covers 24/7 AI coverage, lead qualification, and intake scheduling. There are no per-minute charges or after-hours overages, just predictable monthly pricing.

Legal services professional speaking with a prospective client by phone
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What happens when you can't pick up

It's 1 AM. A mother calls from the parking lot outside the county jail. Her son was just arrested for a DUI. She's not calling to schedule next week — she needs help now.

Without an AI answering service

She hits voicemail, hangs up panicked, and calls the next firm whose number comes up.

With your AI voice agent

It answers on the first ring, gathers the arrest details, and books an intake consultation — or routes her straight to the on-call attorney — before the office even opens.

AI POWERED

Answer every call. Book every intake.

Your AI voice agent provides 24/7 coverage — qualifying callers, scheduling consultations, and routing urgent matters to your on-call team instantly. Built for law firms, process servers, private investigators, and all other legal services.

  • Qualifies new client inquiries while your team handles active matters — AI answers, asks the right questions, and collects matter type, urgency, jurisdiction, and contact info
  • After-hours and overflow coverage — people facing legal issues call at all hours, AI captures every inquiry
  • Books directly on your calendar — no back-and-forth, callers see real availability and schedule an intake
  • Integrates with your current calendars — Calendly, Outlook, and more

Features built for legal services

Everything your practice needs to answer every call, capture every lead, and know what's working.

800 Enhanced Caller ID

800 Enhanced Caller ID

Know who's calling before you pick up. Name, matter type, and urgency on your screen so your team handles every call with the right context from the start.

800 Intelligence

800 Intelligence

AI summarizes every call with the outcome and next step. Clean CRM data without anyone ever typing it in.

Business numbers

Business numbers

Toll-free, local and vanity phone numbers you can use for any location, campaign, or source. Track calls to the places they originated from.

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AI Agents vs Traditional Answering Service

Traditional Answering Service
800 AI Agent

Onboarding takes days or weeks

Set up in minutes, live the same day

Same script, same limitations

Gets smarter with every call

Captures a message for you to follow up

Books directly to your calendar

Quality varies by rep and time of day

Consistent every call, every time

Coverage is fixed; changes cost extra

After-hours, overflow, or full coverage — your choice

Works from a general script

Trained on your business, area, and FAQs

Per-minute billing climbs fast in busy season

Flat monthly rate

Top-rated by real users

Live in four steps. Answering calls today.

Train your AI agent with your firm's website. Most legal services practices are live within a single afternoon.

Pick a number
Pick a number Choose a local, toll-free, or vanity number that matches your practice area and brand.
Connect your team
Connect your team Forward calls to your intake staff, on-call line, or case managers exactly the way your practice works.
Turn on your AI Agent
Turn on your AI Agent Your 24/7 AI coverage goes live. Calls captured, leads qualified, intakes booked.
Get calls
Get calls Track which ads and channels drive calls, review recordings, and grow your caseload.
GET STARTED
5 star rating

“We never miss a call, which is crucial for our operations”

The ability to use a toll-free 800 number and incorporate our business name into the phone number enhances our branding, especially on social media and truck wraps, making our business look professional and appealing to customers.

CGS Exclusives R. CEO

Guides for legal services and professional practices

Vanity Numbers, Local Lines, and Toll-Free: What Law Firms Need to Know

Vanity Numbers, Local Lines, and Toll-Free: What Law Firms Need to Know

Read more
How Call Forwarding Gets Callers to the Right Attorney Every Time

How Call Forwarding Gets Callers to the Right Attorney Every Time

Read more
How Call Tracking Shows Which Ads Are Bringing in New Cases

How Call Tracking Shows Which Ads Are Bringing in New Cases

Read more
How AI Agents Help Law Firms Never Miss a New Client Lead

How AI Agents Help Law Firms Never Miss a New Client Lead

Read more

Frequently asked questions

Does the AI actually sound natural on a call?
Yes — listen to the demos at the top of this page. The AI uses conversational language, pauses naturally, and handles follow-up questions. It introduces itself as a virtual assistant, so callers always know, but they consistently engage and book.
Does it integrate with legal CRMs or case management tools?
800.com will soon integrate with the most popular legal intake and practice management platforms including Clio, MyCase, and PracticePanther. Leads and consultations can be pushed automatically so your team sees new matters without any manual data entry.
What happens if a caller has an urgent legal matter and needs someone right away?
You can configure smart forwarding rules so urgent calls — based on keywords, caller responses, or time of day — get transferred directly to your on-call staff in real time. The AI doesn't hold urgent matters in a queue.
Can I use 800.com just for call tracking and not the AI Agent?
Absolutely. Call forwarding, AI Agent answering, and call tracking are all available independently. You can start with one and add others as your practice grows.
How quickly can I get set up?
Most legal services practices are live within the same afternoon. Pick your number, forward it to your existing phones, and turn on your AI Agent. No hardware changes, no IT team required.
What does it cost?
Plans start at a low monthly rate for a business number and call forwarding. AI Agent answering and call tracking are available as add-ons or in bundled plans. You can get started for free — no credit card required — and choose a plan once you've seen it work for your practice.
Is caller information kept confidential the same way it would be with a live intake call?
Yes. Calls are handled with the same confidentiality expectations as any other client communication, and call data is only accessible to your firm.
Can the AI handle inquiries across different practice areas within the same firm?
Yes. The AI can be trained to ask the right qualifying questions for each practice area your firm handles, so a personal injury call and an estate planning call get routed and captured correctly.
What if a caller's legal matter isn't something your firm handles?
You can set up the AI to recognize matter types outside your practice areas and either let the caller know or point them toward a referral, rather than booking a consultation your firm won't take.
Can it run a basic conflict check before booking a consultation?
The AI can collect the names and details needed to run a conflict check, but the check itself is still something your staff performs before confirming the intake.
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Never miss another call with 800 AI Agents

Answer calls, book appointments, and capture every lead