Unlock the Power of Call Tracking: Features & Benefits That Drive Smarter Marketing 🚀
In today’s competitive business landscape, understanding exactly how customers are finding and interacting with your business is critical. That’s where call tracking from 800.com comes in — a powerful tool designed to turn every call into measurable, actionable marketing insight.
Whether you’re running paid ads, social media campaigns, or organic SEO efforts, call tracking lets you connect the dots between your marketing efforts and real results. Here’s everything you need to know about the features and benefits that make 800.com’s call tracking a must-have for modern businesses.
đź“ž What Is Call Tracking?
Call tracking is a feature that allows businesses to assign different phone numbers to various marketing channels. When someone calls, you know exactly where they came from — whether it’s a Google ad, a Facebook post, a landing page, or a print flyer.
But 800.com’s call tracking doesn’t stop there. It’s packed with tools that give you deeper insights, automate processes, and help you make smarter decisions — all from a simple, user-friendly platform.
All of the call tracking features are already included in the 800.com Pro and Pro Plus Plans. View our full plan breakdowns HERE
Ready to implement call tracking today? Visit our How-To Guide
No Pro Plan? No Problem! Get started HERE
âś… Key Features of 800.com Call Tracking
1. Source-Based Call Attribution
Easily assign unique phone numbers to each marketing channel — paid search, social media, email, direct mail, and more. You’ll know exactly which sources are driving calls, helping you track ROI with precision.
2. Dynamic Number Insertion (DNI)
With DNI, your website will automatically display different phone numbers based on the visitor’s traffic source. This lets you track the effectiveness of specific campaigns (like a Google Ads click vs. a Facebook ad click) in real time — with zero manual effort.
3. Call Recording
Every call can be recorded and stored, giving you a valuable resource for training, quality assurance, and improving customer service. Review past conversations to refine sales strategies or ensure compliance with call handling standards.
4. Real-Time Call Analytics Dashboard
Your call data is visualized in a clean, easy-to-navigate dashboard. See caller locations, call duration, time of day, missed calls, and more — all updated in real time to help you make data-backed decisions quickly.
5. Call Routing & Forwarding
Create custom rules to direct calls where you want them. Route calls by time of day, caller location, or round-robin to team members — ensuring every caller gets the best experience and no opportunity goes unanswered.
6. Voicemail & Missed Call Alerts
Never miss a potential customer. Get alerts for missed calls and voicemails, and access recordings directly from your dashboard to follow up quickly and effectively.
7. Easy Number Management
Buy and manage multiple toll-free or local numbers within your account. Organize them by campaign, department, or region — giving you total control and clarity over your communication efforts.
🚀 The Benefits of Call Tracking with 800.com
🎯 Optimize Marketing Performance
Know what’s working and what’s not. With detailed call attribution, you can reallocate your budget to high-performing channels and cut waste from underperformers.
đź“Š Make Data-Driven Decisions
Your marketing and customer service teams gain access to real-time insights — enabling quicker pivots, smarter experiments, and stronger strategies.
🛠️ Improve Sales & Customer Experience
Use call recordings to improve call scripts, coach your team, and ensure every interaction supports your brand. Great conversations lead to better conversions.
đź’ˇ Smarter Lead Tracking
Track every lead from first contact to final conversion. Integrate call data into your CRM or sales process to build more complete customer profiles.
đź“ž Capture Every Opportunity
With features like voicemail alerts and call routing, you ensure every lead gets the attention it deserves — even after hours.
✨ Ready to Make Every Call Count?
800.com’s call tracking is more than just a phone number — it’s your secret weapon for smarter marketing, better service, and higher ROI. And if you’re already on the Pro plan, you’re in luck: call tracking is included at no additional cost. – See all Plan Descriptions HERE
👉 Learn more or start tracking now
No Pro Plan? No Problem! Start HERE 🚀
