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Advice and insight to optimize business communications, marketing, and strategy.

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Vanity Phone Numbers

What to Do When Your Vanity Number is Taken

By: Michael Esposito
January 2nd, 2024

You’ve heard all about how an 800 vanity number can increase sales, and you’re excited to get started with a vanity …

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man on bench with coffee
Call Tracking, SMS Marketing

Navigating SMS Marketing Regulations and Compliance

By: Dan Annetts
December 22nd, 2023

SMS compliance is essential for any small business marketing team hoping to engage in sending marketing campaigns or supporting customer …

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woman on phone
Startup/Small Business, Vanity Phone Numbers

Understanding Business Phone Numbers: A Complete Guide

By: Michael Esposito
December 5th, 2023

Getting started with a business phone number might seem like a complicated endeavor, but setting up your new business line …

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man sitting in cubicle surrounded by monitors
Call Tracking

Find the Right Call Tracking Software for Your Business

By: Dan Annetts
November 20th, 2023

Even though the landscape of business and customer communications is changing rapidly with technology, you should never overlook the hidden …

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hands typing on a laptop
Call Tracking, Marketing Strategy, Productivity

How to Avoid Endless Email Threads

By: Michael Esposito
November 8th, 2023

Email is an inevitable part of doing business and can really have some advantages over other forms of business communication. …

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Productivity

Get Proactive with Planning

By: Michael Esposito
October 12th, 2023

Creating a strategic plan and refining your planning process has helped business leaders succeed. They are able to prioritize important …

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illustration of mobile with sms bubbles
SMS Marketing

Demystifying TCPA Compliance for SMS Marketing

By: Michael Esposito
September 21st, 2023

SMS Marketing offers a better way to interact with customers. With response rates typically eight times that of email marketing, …

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hand holding a phone
SMS Marketing

Mastering SMS Marketing: Best Practices and Tips

By: Dan Annetts
September 13th, 2023

In an incredibly digital age, where technology is abundant in our lifestyles, SMS marketing has emerged as a powerful avenue …

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man sitting on bench with coffee on phone
SMS Marketing

Effective SMS Marketing Strategies For Success

By: Michael Esposito
September 8th, 2023

In today’s digital environment, SMS marketing has emerged as a powerful engine for business growth. It reaches your target audience …

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woman on phone
Call Tracking

What is Business Call Forwarding and How Does It Work?

By: Dan Annetts
August 30th, 2023

Communication with customers and clients is important for every business, especially the small ones that depend on each incoming call …

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woman sitting on phone
Call Tracking

Boost Your Business with a Virtual Phone Number

By: Michael Esposito
August 21st, 2023

You can think of a virtual phone number as two things: an innovative telecommunications tool and a game-changer for your …

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Customer Experience

How to Change a Negative Review to a Positive Review

By: Michael Esposito
August 17th, 2023

As a business owner or decision maker, it can feel devastating to receive a brutal, unflattering, or negative review. From …

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