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Choose any plan. Explore every feature. All backed by our 30-day money-back guarantee.

MONTHLY
YEARLY
SAVING 15%
SAVE 15%

Startup

Crafted for individuals
$19/mo $23 /mo
30-Day Money-Back Guarantee 30-day money back guarantee
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1,000 minutes Yes 1 number Yes 1 user Yes 1 extension

Small Business

Perfect for small business
$49/mo $59 /mo
30-Day Money-Back Guarantee 30-day money back guarantee
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Unlimited minutes* Yes 3 numbers Yes 3 users Yes 3 extensions
Best Value
AI Features

Complete

Everything you need to run your business + AI Agents
$99/mo $119 /mo
30-Day Money-Back Guarantee 30-day money back guarantee
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1,000 minutes Yes 5 numbers (local, toll-free or vanity) Yes Unlimited users & extensions Yes 1,000 transcribe & 800 Intelligence minutes Yes 500 Enhanced Caller ID calls Yes 500 AI Agent minutes Yes AI Receptionist, Appointment Booking, Lead Qualification and Customer Service
*Subject to our Fair Usage Policy

All plans include:

Desktop & Mobile Apps

Desktop & Mobile Apps

VoIP / WiFI Calling

VoIP / WiFI Calling

Call Forwarding

Call Forwarding

Business Greeting

Business Greeting

Extensions

Extensions

Call Tracking

Call Tracking

Call recording

Call recording

Business texting

Business texting

Call analytics

Call analytics

API and webhook access

API and webhook access

Voicemail boxes

Voicemail boxes

Voicemail transcription

Voicemail transcription

Standard call forwarding

Standard call forwarding

Sequential call forwarding

Sequential call forwarding

Simultaneous call forwarding

Simultaneous call forwarding

Call screening

Call screening

CRM Integrations

CRM Integrations

Zapier / Make Integrations

Zapier / Make Integrations

Slack & Looker Integrations

Slack & Looker Integrations

Port in your number

Port in your number

Trusted by Thousands

800.com G2 Easiest To Use Mid-Market 800.com G2 Easiest Setup Small-Business 800.com G2 Leader 800.com G2 Easiest To Do Business With Small-Business 800.com G2 Best Relationship Mid-Market
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Frequently asked questions

How soon can I start using my 800.com toll-free or local number?
Random toll-free and local numbers can be activated within 1-2 hours. Vanity numbers can take between 1-5 days to be activated. You can begin using your number following activation. Your number will be displayed on the order confirmation page and in the order receipt email. If you have any questions please call customer service at (800) 800-4321.
Can I request a specific (vanity) number?
Yes! A “vanity” number is a toll-free or local number that spells a recognizable name, word, or acronym. We recommend searching for your vanity term using our website. For premium Vanity Numbers designed for high spend advertising and inbound lead generation, visit our Vanity Marketplace. Or, you can request a specific number or vanity spelling by contacting our customer service team at (800) 800-4321. Please be advised that all toll-free numbers are subject to availability, and the ordering and setup process for vanity numbers may take 3 to 5 days.
Can I bring my existing number to 800.com?
Yes, you can seamlessly transfer your existing toll-free number to 800.com. How To Switch: Sign up for service at 800.com. After login, go to the 'Numbers' section in the Dashboard. Follow directions in 'Port Number' (top right blue box). Note: average porting time is approximately 2 weeks.
Can I have multiple numbers on the same account?
Yes, you can add additional numbers to your 800.com account at any time by simply logging in to your account and purchasing a new number.
Is there a long-term contract required?
No long-term contracts or commitments required.
Is there a setup or activation fee?
We do not charge activation fees for any local or toll-free numbers.
How quickly can I see my calls online after making a call?
In most cases, you will be able to view your call online within 5 minutes of completing your call.
What are the customer service hours of operation?
Our customer service hours of operations are 9am-6pm (Eastern Time) Monday-Friday. Holiday times vary and are based on United States holiday operating hours. To contact our team outside of regular business hours, please open a support ticket.
Are there any other fees?
All plans are charged Taxes & Fees. View the overview of plans and billing for more details around each plan including Transcription Charges and International Calling.
Do you offer a free trial?
We offer a 30 day money back guarantee. Try any plan for 30 days! Get Started today.
What is call tracking?
Call tracking helps you see which marketing channels, campaigns, ads, keywords, landing pages, or offline materials are driving phone calls to your business. Instead of guessing where calls come from, you can connect inbound calls to the marketing efforts that generated them.
How does call tracking work?
Call tracking uses unique phone numbers to identify where a call came from. You can assign different numbers to campaigns, channels, ads, landing pages, or locations. When someone calls, 800.com captures the source details so you can understand what is driving real customer conversations.
Can I track calls from my website?
Yes. 800.com supports website call tracking, including Dynamic Number Insertion for eligible plans. This allows your website phone number to change based on where a visitor came from, such as Google Ads, organic search, social media, or other sources.
What integrations are available for call tracking?
800.com offers integrations that help connect call activity with the tools your business already uses. This includes Google Ads, GA4, Meta, Microsoft Ads, Salesforce, Zapier, Slack, and Make.
Can call tracking connect to my ad platforms?
Yes. 800.com integrates with major ad platforms including Google Ads, Meta, and Microsoft Ads so you can better understand which campaigns are generating phone calls, not just clicks.
Can I send call data to Google Analytics?
Yes. 800.com offers a GA4 integration so you can connect call activity with your website and campaign reporting. This helps you see phone calls as part of your broader marketing performance.
Can call tracking work with my CRM or workflow tools?
Yes. 800.com integrates with tools like Salesforce, Zapier, Make, and Slack so call activity can flow into the systems your team already uses for sales, reporting, notifications, and follow-up.
Do I need to replace my current phone number?
No. You can use tracking numbers alongside your current business number. Calls can be forwarded to your existing phone line, team, or call flow, so customers still reach you without changing how your team answers calls.
What call details can I view?
You can view details such as call source, caller information, call duration, call status, recordings, voicemails, and analytics. Available details may vary based on your plan and enabled features.
Who should use call tracking?
Call tracking is ideal for businesses that rely on inbound calls for leads, appointments, sales, or support. It is especially helpful for local businesses, service providers, agencies, healthcare offices, legal teams, real estate businesses, and any team that wants to understand which marketing efforts are driving calls.
What are 800 AI Agents?
800 AI Agents are AI voice receptionists that can answer calls, greet callers, collect information, route calls, schedule appointments, and help your business respond when your team is busy or unavailable.
Can 800 AI Agents schedule appointments?
Yes. 800 AI Agents can help schedule calls and appointments based on your availability, making it easier to capture leads, book meetings, and reduce missed opportunities.
What calendar tools do 800 AI Agents integrate with?
800 AI Agents support scheduling through Google Calendar, Outlook Calendar, Calendly, and 800.com’s in-app calendar. This gives your business flexibility to manage appointments using the calendar system that works best for your team.
Can I customize how the AI Agent handles calls?
Yes. You can customize the AI Agent’s greeting, business information, call handling instructions, routing rules, appointment scheduling behavior, and the type of information it collects from callers.
When should I use an AI voice receptionist?
An AI voice receptionist is useful when your team is busy, after hours, handling high call volume, or trying to reduce missed calls. It can help answer routine questions, collect caller details, book appointments, and route calls so your team can focus on the conversations that need a human touch.
What is 800 Intelligence?
800 Intelligence uses AI to turn call conversations into useful insights. It can summarize calls, score conversations, identify key details, and suggest next steps so your team knows what happened and what to do next.
What can 800 Intelligence summarize?
800 Intelligence can summarize important call details such as the caller’s needs, questions, objections, call outcome, follow-up items, and next steps. This helps your team review calls faster without listening to every recording from start to finish.
What is AI call scoring?
AI call scoring helps evaluate calls based on criteria that matter to your business. For example, it can help identify whether a caller was qualified, whether your team followed the right process, whether next steps were discussed, or whether the conversation met your standards.
How can 800 Intelligence help managers?
Managers can use 800 Intelligence to review call quality, coach team members, identify missed opportunities, monitor process consistency, and understand where revenue may be slipping through the cracks.
Does 800 Intelligence replace listening to call recordings?
No. It helps you review calls faster by surfacing summaries, scores, and next steps. You can still listen to full recordings when you need more context or want to review a specific conversation in detail.
What is Enhanced Caller ID?
Enhanced Caller ID gives your team richer information about incoming callers. When available, it can provide details such as first name, last name, address, email, and demographic data so your team has more context before following up or answering the call.
Will Enhanced Caller ID identify every caller?
No. The information available depends on the caller and available data sources. Some calls may include detailed caller information, while others may only show limited details.