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G2 Stars Highest Rated Inbound Call Tracking Software on G2

Call Tracking for brands, marketers and agencies

Get started with 5 numbers, 250 minutes and every integration free for 14 days

MONTHLY
YEARLY
2 MONTHS FREE
2 MONTHS FREE

Call Tracking Starter

Know which ads made the phone ring
$49/mo $59 /mo
$0 today, then $588 a year after 14 days.
30-Day Money-Back Guarantee 30-day money back guarantee
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CORE PLATFORM Yes 5 numbers (toll-free, local or vanity) + 250 minutes Yes Call recording, transcriptions Yes Dynamic number insertion Yes Advanced routing and call flows Yes CRM, GA4 + Ad-platform sync

Call Tracking Pro

Know which calls turned into leads & customers and spot missed opportunities
$149/mo $179 /mo
$0 today, then $1,788 a year after 14 days.
30-Day Money-Back Guarantee 30-day money back guarantee
More Info
EVERYTHING IN STARTER, PLUS Yes 800 Intelligence: call summaries, sentiment analysis, lead scoring & auto-tagging Yes Coaching, AskAI and conversion tools Yes Enhanced Caller ID including name, address & demographic data Yes Advanced reporting Yes Priority support & white-glove onboarding
Best Value - most businesses choose this Most Popular

All plans include:

Call Recording & Transcription

Call Recording & Transcription

Advanced Call Flows, Routing and Forwarding

Advanced Call Flows, Routing and Forwarding

Call summaries & transcripts

Call summaries & transcripts

Analytics & reporting

Analytics & reporting

IVR & Extensions

IVR & Extensions

Desktop & Mobile Apps

Desktop & Mobile Apps

Dynamic Number Insertion (DNI)

Dynamic Number Insertion (DNI)

Voicemail boxes with transcriptions

Voicemail boxes with transcriptions

Google Analytics (GA4) integration

Google Analytics (GA4) integration

Ad platform integrations

Ad platform integrations

CRM integrations

CRM integrations

Zapier & Make

Zapier & Make

SMS texting

SMS texting requires SMS verification

Port in your number

Port in your number

API & Webhooks

API & Webhooks

Slack & Looker Studio

Slack & Looker Studio

MONTHLY
YEARLY
2 MONTHS FREE
2 MONTHS FREE
Call Tracking Starter
$49/monthly
Call Tracking Pro
$149/monthly
Business Numbers (toll-free, local or vanity)
5 5
Minutes (includes recording & transcription)
More info
250 250
Text messages (SMS)
More info
25 25
800 Intelligence™
More info
— 10,000
Enhanced Caller ID
More info
— 150
Call Forwarding & Routing
Any phone, voicemail, web /mobile app, SIP, AI Agents Any phone, voicemail, web /mobile app, SIP, AI Agents
Users
Unlimited ∞ Unlimited ∞
Subaccounts
More info
Contact Sales Contact Sales
Whitelabel Web App
More info
Contact Sales Contact Sales
Overages
Overages
Numbers
More info
$3.00 /ea $3.00 /ea
Minutes
More info
$0.06 /min $0.06 /min
SMS
More info
$0.06 /msg $0.06 /msg
800 Intelligence™
More info
Upgrade to Call Tracking Pro $0.06 /min
Enhanced Caller ID
More info
Upgrade to Call Tracking Pro $0.10 /ea
Add-ons
Add-ons
AI Agents
More info
$50/mo per 250 min/mo +$0.60/min overage $50/mo per 250 min/mo +$0.60/min overage
Local Outbound Texting - Brand Fee (10DLC)
$19 one-time $19 one-time
Local Outbound Texting - Per Campaign (10DLC)
Starting at $2 /mo + SMS usage Starting at $2 /mo + SMS usage
Fax Numbers
$10.00 /ea $10.00 /ea
Attribute your calls
Attribute your calls
Dynamic number insertion (DNI)
More info
Included Included
Offline Call Tracking
More info
Included Included
Online Call Tracking
More info
Included Included
First touch and last touch attribution
More info
Included Included
Keyword level attribution
More info
Included Included
Website DNI w/ auto scaling
More info
Included Included
Route your calls
Route your calls
Advanced Call Flows
More info
Included Included
Call Greeting & IVR
Included Included
Extensions and sub-extensions
Included Included
Standard Call Forwarding
Included Included
Sequential Call Forwarding
Included Included
Simultaneous Call Forwarding
Included Included
Geo Call Forwarding
Included Included
In App Call Forwarding
More info
Included Included
Mobile App Call Forwarding
More info
Included Included
Voicemail w/ Transcription
Included Included
Analyze your calls
Analyze your calls
Enhanced Caller ID
More info
— Included
Call Recording
Included Included
Call Transcription
Included Included
800 Intelligence™
More info
— Included
Key terms spotting
— Included
Sentiment Analysis
— Included
Overview, follow up and next steps
— Included
Custom AI fields
— Included
Automated rules & tags
— Included
Call Scoring
— Included
Maximize your calls
Maximize your calls
Sales Follow-Up
More info
— Included
Ask AI
More info
— Included
Coaching & Follow Up
More info
— Included
Report on your calls
Report on your calls
Advanced Analytics and Reporting
Included Included
Outcomes tracking by source
— Included
Integrations
Integrations
API & Webhooks
More info
Included Included
Google Ads
More info
Included Included
Microsoft Ads
More info
Included Included
Meta Ads
More info
Included Included
Hubspot
More info
Included Included
Salesforce
More info
Included Included
GoHighLevel
More info
Included Included
Zoho
More info
Included Included
Automotive ADF/XML
More info
Included Included
Automotive Standard Council (ASC) Events
More info
Included Included
Google Analytics (GA4)
More info
Included Included
Slack
More info
Included Included
Zapier
More info
Included Included
Make
More info
Included Included
Looker Studio
More info
Included Included
Website Tracking Script
More info
Included Included
Wordpress
More info
Included Included

Trusted by 45,000+ companies

Frequently asked questions

How does the 30-day money-back guarantee work?
Try 800.com risk-free for 30 days. If you’re not happy, cancel within the first month and we’ll refund your plan fee—no questions asked.
Are we under any type of contract?
No contracts. All plans are on a subscription model, you can cancel anytime. Your plan will cancel at the end of the billing cycle of the cancel month or year.
Do you offer a demo?
Yes. You can request a guided demo here.
How will I be billed?
You’re billed either monthly or yearly, based on your plan. Extra usage charges (minutes, texts, transcriptions, 800 Intelligence, and Enhanced Caller ID) are added to your monthly invoice.
What if I go over my plan included usage?
Extra usage like calls, texts, transcriptions, 800 Intelligence, and Enhanced Caller ID will continue without interruption and appear as pay-as-you-go charges on your next bill.
How does billing work for marketing agencies and their clients?
Agencies get one master account with separate client sub-accounts. You control billing: pay yourself or pass charges directly to each client. Alternatively, you can join our Partner program and earn ongoing for referring your customers.
How can I move from an existing Call Tracking provider to 800?
We offer white-glove conversion to automatically replicate your existing setup and up to 24 months of analytics history for providers such as CallRail, Marchex, CallTrackingMetrics, Invoca and more. Schedule a demo today.
Can I change plans?
Yes. Upgrade or downgrade anytime, and changes take effect on your next billing cycle. Contact support if have questions about your plan.
Can I keep the numbers I already have?
Yes. If you’d like to port your existing numbers into 800.com our support team will set up and manage those ports for you.
Does 800.com integrate with my current tools and tech?
Yes. 800.com integrates with popular tools like Google Ads, GA4, Meta, Microsoft Ads, Salesforce, Slack, Zapier, and more. Go to Integrations page.