Call Recording & Transcription
Advanced Call Flows, Routing and Forwarding
Call summaries & transcripts
Analytics & reporting
IVR & Extensions
Desktop & Mobile Apps
Dynamic Number Insertion (DNI)
Voicemail boxes with transcriptions
Google Analytics (GA4) integration
Ad platform integrations
CRM integrations
Zapier & Make
SMS texting requires SMS verification
Port in your number
API & Webhooks
Slack & Looker Studio
|
Call Tracking Starter
$49/monthly
|
Call Tracking Pro
$149/monthly
|
|
|---|---|---|
|
Business Numbers (toll-free, local or vanity)
|
5 | 5 |
|
Minutes (includes recording & transcription)
|
250 | 250 |
|
Text messages (SMS)
|
25 | 25 |
|
800 Intelligence™
|
— | 10,000 |
|
Enhanced Caller ID
|
— | 150 |
|
Call Forwarding & Routing
|
Any phone, voicemail, web /mobile app, SIP, AI Agents | Any phone, voicemail, web /mobile app, SIP, AI Agents |
|
Users
|
Unlimited ∞ | Unlimited ∞ |
|
Subaccounts
|
Contact Sales | Contact Sales |
|
Whitelabel Web App
|
Contact Sales | Contact Sales |
|
Overages
|
||
|
Overages
|
||
|
Numbers
|
$3.00 /ea | $3.00 /ea |
|
Minutes
|
$0.06 /min | $0.06 /min |
|
SMS
|
$0.06 /msg | $0.06 /msg |
|
800 Intelligence™
|
Upgrade to Call Tracking Pro | $0.06 /min |
|
Enhanced Caller ID
|
Upgrade to Call Tracking Pro | $0.10 /ea |
|
Add-ons
|
||
|
Add-ons
|
||
|
AI Agents
|
$50/mo per 250 min/mo +$0.60/min overage | $50/mo per 250 min/mo +$0.60/min overage |
|
Local Outbound Texting - Brand Fee (10DLC)
|
$19 one-time | $19 one-time |
|
Local Outbound Texting - Per Campaign (10DLC)
|
Starting at $2 /mo + SMS usage | Starting at $2 /mo + SMS usage |
|
Fax Numbers
|
$10.00 /ea | $10.00 /ea |
|
Attribute your calls
|
||
|
Attribute your calls
|
||
|
Dynamic number insertion (DNI)
|
|
|
|
Offline Call Tracking
|
|
|
|
Online Call Tracking
|
|
|
|
First touch and last touch attribution
|
|
|
|
Keyword level attribution
|
|
|
|
Website DNI w/ auto scaling
|
|
|
|
Route your calls
|
||
|
Route your calls
|
||
|
Advanced Call Flows
|
|
|
|
Call Greeting & IVR
|
|
|
|
Extensions and sub-extensions
|
|
|
|
Standard Call Forwarding
|
|
|
|
Sequential Call Forwarding
|
|
|
|
Simultaneous Call Forwarding
|
|
|
|
Geo Call Forwarding
|
|
|
|
In App Call Forwarding
|
|
|
|
Mobile App Call Forwarding
|
|
|
|
Voicemail w/ Transcription
|
|
|
|
Analyze your calls
|
||
|
Analyze your calls
|
||
|
Enhanced Caller ID
|
— |
|
|
Call Recording
|
|
|
|
Call Transcription
|
|
|
|
800 Intelligence™
|
— |
|
|
Key terms spotting
|
— |
|
|
Sentiment Analysis
|
— |
|
|
Overview, follow up and next steps
|
— |
|
|
Custom AI fields
|
— |
|
|
Automated rules & tags
|
— |
|
|
Call Scoring
|
— |
|
|
Maximize your calls
|
||
|
Maximize your calls
|
||
|
Sales Follow-Up
|
— |
|
|
Ask AI
|
— |
|
|
Coaching & Follow Up
|
— |
|
|
Report on your calls
|
||
|
Report on your calls
|
||
|
Advanced Analytics and Reporting
|
|
|
|
Outcomes tracking by source
|
— |
|
|
Integrations
|
||
|
Integrations
|
||
|
API & Webhooks
|
|
|
|
Google Ads
|
|
|
|
Microsoft Ads
|
|
|
|
Meta Ads
|
|
|
|
Hubspot
|
|
|
|
Salesforce
|
|
|
|
GoHighLevel
|
|
|
|
Zoho
|
|
|
|
Automotive ADF/XML
|
|
|
|
Automotive Standard Council (ASC) Events
|
|
|
|
Google Analytics (GA4)
|
|
|
|
Slack
|
|
|
|
Zapier
|
|
|
|
Make
|
|
|
|
Looker Studio
|
|
|
|
Website Tracking Script
|
|
|
|
Wordpress
|
|
|