{"id":790,"date":"2020-09-24T09:00:00","date_gmt":"2020-09-24T09:00:00","guid":{"rendered":"https:\/\/www.800.com\/blog\/?p=790"},"modified":"2024-02-22T17:06:12","modified_gmt":"2024-02-22T17:06:12","slug":"the-most-frequently-asked-questions-about-toll-free-numbers-the-answers-you-need","status":"publish","type":"post","link":"https:\/\/www.800.com\/blog\/the-most-frequently-asked-questions-about-toll-free-numbers-the-answers-you-need\/","title":{"rendered":"The Most Frequently Asked Questions about Toll-Free Numbers: The Answers You Need"},"content":{"rendered":"\n

Did you know 98% of American adults ages 18-65<\/u><\/a> use toll-free numbers regularly?<\/p>\n\n\n\n

If you own a business or a sole proprietorship, having a toll-free number is a must. On top of increasing customer retention, toll-free 800 numbers are an affordable marketing tool, too.<\/p>\n\n\n\n

Of course, you likely have a few questions you need to have answered before you sign up for a 1-800 toll-free phone number \u2014 look no further!<\/p>\n\n\n\n

Can I customize my 800 number?<\/h2>\n\n\n\n

Customizing an 800 number is completely possible and many businesses take advantage of it as part of their overall marketing strategy.<\/p>\n\n\n\n

Customers know and instantly recognize big brands such as 1-800-FLOWERS because of their 800 number. These customized 1-800 numbers are known as vanity numbers.<\/p>\n\n\n\n

Vanity numbers<\/u><\/a> provide brands with a myriad of benefits, including marketing message reinforcement and improved customer retention. And, with 70% of Google users<\/u><\/a> using the click-to-call feature, you want your phone number to be as easy as possible to access and remember.<\/p>\n\n\n\n

Are toll-free numbers free to buy?<\/h2>\n\n\n\n

Toll-free numbers are not free. Instead, these numbers require you to sign up for a particular plan.<\/u><\/a> These plans come with a multitude of features including call recording, an analytics dashboard, and call tracking.<\/p>\n\n\n\n

How soon can I start using my toll-free number?<\/h2>\n\n\n\n

We know, we know. After purchasing a toll-free phone number you want to get started right away. But patience is key.<\/p>\n\n\n\n

Toll-free vanity numbers take around three to five days to be activated, while a random 1-800 number can be activated within one to two hours. Once the phone number is activated, you can begin using it as you wish.<\/p>\n\n\n\n

Do toll-free numbers include call tracking features?<\/h2>\n\n\n\n

Yes, toll-free numbers include call tracking capabilities.<\/p>\n\n\n\n

Toll-free phone numbers, whether randomly chosen or a vanity number, include extensive call tracking features<\/u><\/a>. With call tracking, you can explore a variety of metrics and critical data including:<\/p>\n\n\n\n