\n
Aircall<\/h2>\n\n\n\n Aircall<\/strong>\u2019s G2 rating:<\/strong> 4.3 out of 5 stars (based on 1,037 reviews)<\/p>\n\n\n\nPros<\/strong>:<\/strong><\/p>\n\n\n\n\nUnified conversation center<\/li>\n\n\n\n Handy onboarding portal<\/li>\n\n\n\n Over 100 third-party integrations<\/li>\n<\/ul>\n\n\n\nCons:<\/strong><\/p>\n\n\n\n\nSome reports of call distortion and freezing<\/li>\n\n\n\n Customer service complaints<\/li>\n<\/ul>\n\n\n\nAircall<\/strong> <\/strong>pricing<\/strong>:<\/strong> Plans start at $30\/license (minimum 3 licenses) for unlimited US and Canada calls and 1 local or toll-free number<\/p>\n\n\n\nAircall is a business phone system and call center software that\u2019s super similar to OpenPhone. It\u2019s designed as a broader communication solution and built with features that support customer service and sales teams, in particular, like:<\/p>\n\n\n\n
\nConference calling<\/li>\n\n\n\n IVR auto-attendant<\/li>\n\n\n\n Virtual call center<\/li>\n\n\n\n Shared inbox<\/li>\n\n\n\n Call queues<\/li>\n\n\n\n AI call transcription and summaries<\/li>\n\n\n\n CRM integrations<\/li>\n<\/ul>\n\n\n\nThe VoIP solution is generally well-liked by customers, but it\u2019s worth noting that many reviewers have noted call quality and connection issues, along with some complaints about the company\u2019s customer service.<\/p>\n<\/div><\/div>\n\n\n\n
\n
Grasshopper<\/h2>\n\n\n\n Grasshopper<\/strong>\u2019s G2 rating:<\/strong> 4 out of 5 stars (based on 147 reviews)<\/p>\n\n\n\nPros<\/strong>:<\/strong><\/p>\n\n\n\n\nUser-friendly platform<\/li>\n\n\n\n Accessible pricing structure<\/li>\n<\/ul>\n\n\n\nCons:<\/strong><\/p>\n\n\n\n\nSubpar customer support<\/li>\n\n\n\n Doesn\u2019t support international calling<\/li>\n\n\n\n Limited integrations<\/li>\n\n\n\n Outdated dashboard and mobile apps<\/li>\n<\/ul>\n\n\n\nGrasshopper<\/strong> <\/strong>pricing<\/strong>:<\/strong> Starts at $14\/month for 1 user, 1 local or toll-free number, and unlimited domestic calling<\/p>\n\n\n\nGrasshopper is a cloud-based business phone system that handles all the key features of call management, including providing toll-free, local, and vanity numbers, caller ID, business text messaging, call forwarding, and voicemail.<\/p>\n\n\n\n
The company primarily works with entrepreneurs and very small businesses and has been historically well-loved by both for its customer experience and accessible, SMB-friendly pricing plans.<\/p>\n\n\n\n
That said, it\u2019s important to note: many customers report Grasshopper\u2019s interface and mobile apps haven\u2019t kept pace with other OpenPhone alternatives. The company\u2019s customer support and limited integrations have also drawn criticism.<\/p>\n<\/div><\/div>\n\n\n\n
\n
Vonage<\/h2>\n\n\n\n Vonage<\/strong>\u2019s G2 rating:<\/strong> 4.3 out of 5 (based on 442 reviews)<\/p>\n\n\n\nPros<\/strong>:<\/strong><\/p>\n\n\n\n\nVery affordable local and toll-free numbers<\/li>\n\n\n\n Tons of call management feature add-ons<\/li>\n\n\n\n AI features<\/li>\n<\/ul>\n\n\n\nCons:<\/strong><\/p>\n\n\n\n\nComplex pricing model<\/li>\n\n\n\n Bloated platform and feature-set<\/li>\n<\/ul>\n\n\n\nVonage<\/strong> <\/strong>pricing<\/strong>:<\/strong> $0.73\/month for a toll-free number or $0.98\/month local numbers, plus per-minute calling rates (which vary by country, internet versus voice, and toll-free versus local)<\/p>\n\n\n\nVonage is one of the most full-featured all-in-one communication tools on the market. The platform serves as a central hub for unified communications across messaging, video conferencing, and voice calling. The feature-set even includes advanced AI via the Voice API, which enables customers to build voice bots powered by real-time conversational AI.<\/p>\n\n\n\n
Vonage pricing offers the most affordable local and toll-free numbers available, with support for international calling, too\u2014the latter of which plays into a fairly complicated pricing structure. When combined with a potentially bloated feature-set, it may overwhelm a small business budget.<\/p>\n<\/div><\/div>\n\n\n\n
\n
Dialpad<\/h2>\n\n\n\n Dialpad<\/strong>\u2019s G2 rating:<\/strong> 4.4 out of 5 (based on 1,793 reviews)<\/p>\n\n\n\nPros<\/strong>:<\/strong><\/p>\n\n\n\n\nEasy to use<\/li>\n\n\n\n Tailored team calling features<\/li>\n\n\n\n On-demand call recording and call monitoring<\/li>\n<\/ul>\n\n\n\nCons:<\/strong><\/p>\n\n\n\n\nReported bugs with connecting multiple numbers and extensions<\/li>\n\n\n\n Buggy mobile app<\/li>\n<\/ul>\n\n\n\nDialpad<\/strong> <\/strong>pricing<\/strong>:<\/strong> Starts at $15\/user\/mo (billed annually) for 1 local number per user and unlimited calling within the U.S. and Canada<\/p>\n\n\n\nIf you\u2019re looking for an AI-driven alternative to OpenPhone, Dialpad is a great option. The platform is built for teams and contact centers and includes a ton of AI features like:<\/p>\n\n\n\n
\nAI-powered IVR<\/li>\n\n\n\n Meeting transcription automation<\/li>\n\n\n\n Real-time live speech coaching<\/li>\n<\/ul>\n\n\n\nDialpad also excels when it comes to reporting, with in-depth productivity reports and analytics you can break down by team member.<\/p>\n\n\n\n
The provider is well-liked by reviewers, but some have reported bugs that lead the platform to connect multiple agents to the same call or randomly move agents from online to off. Dialpad\u2019s pricing is pretty cost-effective to start, but many key features (including integrations with Slack, Hubspot, Salesforce, Microsoft Teams, Zapier, and Zendesk) do require an upgrade.<\/p>\n<\/div><\/div>\n\n\n\n
\n
Nextiva<\/h2>\n\n\n\n Nextiva<\/strong>\u2019s G2 rating:<\/strong> 4.5 out of 5 (based on 3,107 reviews)<\/p>\n\n\n\nPros<\/strong>:<\/strong><\/p>\n\n\n\n\nUser-friendly<\/li>\n\n\n\n 24\/7 customer support available outside business hours<\/li>\n\n\n\n Also offers telephony hardware for your workspace<\/li>\n<\/ul>\n\n\n\nCons:<\/strong><\/p>\n\n\n\n\nBuggy<\/li>\n\n\n\n More expensive than most business phone systems<\/li>\n<\/ul>\n\n\n\nNextiva<\/strong> <\/strong>pricing<\/strong>:<\/strong> Plans start at $23.95\/user\/mo (billed annually) for unlimited voice and video calling, 1,500 toll-free minutes, and 1 free local and toll-free number<\/p>\n\n\n\nNextiva is well-known in the VoIP space, and it\u2019s particularly well-suited for sales teams. The platform includes a number of sales-focused features like a unified voice, video, and chat, a sales pipeline tracker, and even guidance to help reps close deals.<\/p>\n\n\n\n
While Nextiva pricing plans start out on the higher end, costs do level off once you scale up to the Enterprise plan. So if you have a large startup sales team or plan to grow quickly, it may be a cost-effective option.<\/p>\n<\/div><\/div>\n\n\n\n
\n
RingCentral<\/h2>\n\n\n\n RingCentral<\/strong>\u2019s G2 rating:<\/strong> 4.0 out of 5 (based on 818 reviews)<\/p>\n\n\n\nPros<\/strong>:<\/strong><\/p>\n\n\n\n\nUnified communications platform includes phone service, SMS, video, and fax<\/li>\n\n\n\n All plans include unlimited domestic calling<\/li>\n<\/ul>\n\n\n\nCons:<\/strong><\/p>\n\n\n\n\nNot very customizable<\/li>\n\n\n\n Weak call metrics and reporting features<\/li>\n<\/ul>\n\n\n\nRingCentral<\/strong> <\/strong>pricing<\/strong>:<\/strong> Pricing plans start at $20\/user\/month (billed annually) for one number per user and unlimited domestic calling<\/p>\n\n\n\nThe main benefit of choosing RingCentral is the ability to centralize your team\u2019s communications. The all-in-one system includes VoIP calling, business (SMS) text messaging, video conferencing, and even fax, all together in a single platform.<\/p>\n\n\n\n
Beyond that, RingCentral isn\u2019t really a top contender when it comes to more modern features (like AI), advanced features (like call analytics or automation), or ease of use. It\u2019s not the most customizable system either, which may save you time upfront, but ultimately limits how you can use the platform.<\/p>\n<\/div><\/div>\n\n\n\n
\n
The Best OpenPhone Alternative: 800.com<\/h2>\n\n\n\n OpenPhone is a perfectly adequate choice from some small businesses and solo entrepreneurs\u2014but since you\u2019re here, you\u2019re probably looking for something more reliable and user-friendly.<\/p>\n\n\n\n
If uptime and ease of use are your main concern, 800.com is the best alternative to OpenPhone<\/strong>.<\/p>\n\n\n\nOur cloud-based virtual phone system is quick to set up and easy to use, so you can make the most of both the standard and more advanced features your business needs. Plus, our flexible, well-documented API ensure our platform can slot right into your existing workflow.<\/p>\n\n\n\n
Ready to simplify your <\/em><\/strong>business communication<\/em><\/strong> and grow sales? <\/em><\/strong>Choose your plan<\/em><\/strong><\/a> and claim your toll-free, local, or vanity number to get started today!<\/em><\/strong><\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"OpenPhone is a business phone system for startups and other small businesses (SMBs). Customers choose a local or toll-free North American phone number\u2014or port in an existing number\u2014to access features…<\/p>\n","protected":false},"author":6,"featured_media":2803,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[45],"tags":[],"class_list":["post-2791","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-alternatives"],"yoast_head":"\n
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