{"id":1773,"date":"2023-01-03T18:57:00","date_gmt":"2023-01-03T18:57:00","guid":{"rendered":"https:\/\/www.800.com\/blog\/?p=1773"},"modified":"2023-01-17T15:09:59","modified_gmt":"2023-01-17T15:09:59","slug":"what-brand-trust-means-to-your-customer-experience","status":"publish","type":"post","link":"https:\/\/www.800.com\/blog\/what-brand-trust-means-to-your-customer-experience\/","title":{"rendered":"What Brand Trust Means to Your Customer Experience"},"content":{"rendered":"\n

No matter which industry your business is in, brand trust is important. Brands inform consumers what they can expect from a company and its products. The fact that branding is something consumers remember is a double-edged sword. They will remember both brands they like and those they don’t.<\/p>\n\n\n\n

Trust and loyalty go hand in hand in any type of relationship, and this includes your relationship with your customers. About\u00a081% of consumers consider the brand<\/a>\u00a0when they are thinking about making a purchase, and it adds weight to their decision.<\/p>\n\n\n\n

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Table of Contents<\/strong><\/p>\n\n\n

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  1. What is Brand Trust?<\/a><\/li>\n\n
  2. Why Is Brand Trust Important?<\/a><\/li>\n\n
  3. How to Build Brand Trust<\/a><\/li>\n\n
  4. Using Brand Trust to Improve Customer Experience<\/a><\/li>\n\n\n\n<\/ol>\n\n\n<\/div>\n\n\n\n\n\n\n\n

    What is Brand Trust?<\/h2>\n\n\n\n

    When you trust someone, you are sure that they are telling the truth and that they will do what they promised to do. Brand trust is the confidence that consumers have in a brand’s ability to live up to the promises it makes. This trust grows when a brand ensures it meets its customer’s expectations. A brand’s values and its track record of staying true to them also affects brand trust.<\/p>\n\n\n\n

    Here are some factors that affect brand trust:<\/p>\n\n\n\n