{"id":1134,"date":"2021-12-29T08:40:00","date_gmt":"2021-12-29T08:40:00","guid":{"rendered":"https:\/\/www.800.com\/blog\/?p=1134"},"modified":"2025-10-20T17:44:12","modified_gmt":"2025-10-20T17:44:12","slug":"4-reasons-why-call-based-sales-are-here-to-stay","status":"publish","type":"post","link":"https:\/\/www.800.com\/blog\/4-reasons-why-call-based-sales-are-here-to-stay\/","title":{"rendered":"4 Reasons Why Call-Based Sales are Here to Stay"},"content":{"rendered":"\n<p>With so much attention today on email-based and social media-based sales strategies, you might be wondering: Where do call-based sales fit in?<\/p>\n\n\n\n<p>Call-based sales are not only\u00a0still relevant, but they continue to drive sales teams to success. How? In this article, we\u2019ll share four vital reasons why call-based sales are here to stay, as well as how you can\u00a0<a href=\"https:\/\/www.800.com\/blog\/four-success-stories-that-prove-vanity-phone-numbers-work\/\">maximize the success of your sales team<\/a>\u00a0by combining a call-based sales strategy with a\u00a0<a href=\"https:\/\/www.800.com\/blog\/step-by-step-guide-to-picking-out-the-best-vanity-number-for-your-business\/\">vanity phone number<\/a>\u00a0for your company.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-4-reasons-why-call-based-sales-are-here-to-stay\">4 Reasons Why Call-Based Sales are Here to Stay<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-call-based-sales-are-more-efficient\">1. Call-Based Sales are More Efficient<\/h3>\n\n\n\n<p>The goal of any sales team is to qualify leads quickly, allowing your team to focus on customers who are most likely to make a purchase or move forward with a sales contract.<\/p>\n\n\n\n<p>Compared to sales teams that rely on&nbsp;<a href=\"https:\/\/www.800.com\/blog\/the-5-top-ways-to-communicate-with-prospective-customers-besides-email\/\">email-based sales<\/a>, call-based sales teams don\u2019t need to wait for leads to reply to messages\u2014if they reply at all. With sales calls, it\u2019s easier and quicker to find out if a sales lead is interested in your product or service. All it takes is a few minutes on the phone compared to hours waiting for an email response that may never come.<\/p>\n\n\n\n<p>Even when a sales call results in a negative response, it\u2019s far better to have that information sooner than later so your team can shift their energy toward leads and prospects who are interested in closing a sale.<\/p>\n\n\n\n<p>The efficiency of call-based sales benefits your customers because when a potential customer is ready to make a purchase, it\u2019s quicker and more satisfying with another human being on the phone.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-sales-calls-bring-solid-performance-data-and-kpis\">2. Sales Calls Bring Solid Performance Data and KPIs<\/h3>\n\n\n\n<p>Sales calls provide you with more information than you realize. Call-based sales provide concrete performance data that\u2019s easier to track compared to ad-based and email-marketing campaigns.<\/p>\n\n\n\n<p>Some insightful KPIs that you can gather from sales calls include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Person reached (senior manager, purchasing team, etc.)<\/li>\n\n\n\n<li>Call time (including day and hour)<\/li>\n\n\n\n<li>Call length<\/li>\n\n\n\n<li><a href=\"https:\/\/www.800.com\/blog\/how-to-calculate-and-improve-your-conversion-rate\/\">Conversion rate<\/a><\/li>\n<\/ul>\n\n\n\n<p>With this kind of research, you and your sales team can use this information to make solid, data-based decisions to refine and perfect your sales strategy.<\/p>\n\n\n\n<p>Even better, when&nbsp;<a href=\"https:\/\/www.800.com\/blog\/how-to-manage-inbound-prospects-with-call-tracking\/\">sales prospects call you<\/a>, your company can gain even more valuable information. By using vanity 800 numbers on your website, you can quickly link online activity with call activity. That allows you to build a full picture of how your website and marketing campaign effectively&nbsp;<a href=\"https:\/\/www.800.com\/blog\/5-ways-800-vanity-numbers-increase-sales\/\">generate new sales and revenue streams<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-call-based-sales-keep-you-in-control\">3. Call-Based Sales Keep You in Control<\/h3>\n\n\n\n<p>In today\u2019s fast-paced world, everyone is competing for your attention. Think about how many web advertisements and promotional emails you receive every day. When was the last time you sat down and carefully read through an email with a sales pitch? As you might imagine, your prospective customers are in the same position.<\/p>\n\n\n\n<p>When you <a href=\"https:\/\/www.indeed.com\/career-advice\/career-development\/how-to-write-a-sales-email#:~:text=A%20sales%20email%20is%20a,their%20loyalty%20to%20the%20brand.\">send a sales email,<\/a> you have no control over your leads\u2019 attention. It\u2019s all too easy for messages to get buried in the inbox. And even when leads do read through a sales email, they may have other things on their mind, like a meeting or even calling one of your competitors!<\/p>\n\n\n\n<p>In short, with email- and mass marketing-based sales, there\u2019s no way to know if they ever get or read or quickly deleted.<\/p>\n\n\n\n<p>During a&nbsp;<a href=\"https:\/\/www.800.com\/blog\/4-reasons-why-call-based-sales-are-here-to-stay\/\">sales call<\/a>, your sales team is in control of when a sales lead gets information about your products and services. And you have the undivided attention of your future customers.<\/p>\n\n\n\n<p>With sales calls, your sales team can also take a proactive rather than a reactive approach with potential customers. If a lead has lingering questions or doubts about your company\u2019s products or services, it\u2019s much easier for your sales team to gauge how people are feeling. Your team can then engage the potential customer and clear up any doubts or questions about moving forward with your company.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-call-based-sales-add-an-important-personal-touch\">4. Call-Based Sales Add an Important Personal Touch<\/h3>\n\n\n\n<p>Call-based sales offer a valuable opportunity to get to know your customer on a personal level. That can give you a common ground to get to know one another, building trust. Remembering that \u201cFrank Smith loves golf\u201d or \u201cNancy Baker stays home with her kids\u201d gives you a chance to build a better relationship when talking to them.<\/p>\n\n\n\n<p>In addition, can your company offer a customized solution that works perfectly for a particular business? It\u2019s easy to bring these sorts of&nbsp;<a href=\"https:\/\/www.800.com\/blog\/how-to-personalize-marketing-to-meet-your-audiences-needs\/\">personalized touches<\/a>&nbsp;to the sales process when your sales team is on the phone with potential customers. That helps&nbsp;<a href=\"https:\/\/www.800.com\/blog\/6-ways-to-get-your-audience-to-trust-your-brand\/\">build trust<\/a>&nbsp;and a good relationship with your team, making people more likely to do business with you.<\/p>\n\n\n\n<p>Remember that people don\u2019t build relationships with social media and email. They build relationships with people\u2014and there\u2019s no better way to quickly connect with another person than with a phone call. Whether your company wants to emphasize its national presence with an&nbsp;<a href=\"https:\/\/www.800.com\/blog\/the-difference-between-toll-free-numbers-vanity-numbers-800-numbers-and-844-numbers\/\">800 vanity number<\/a>&nbsp;or build a more targeted customer base with a&nbsp;<a href=\"https:\/\/www.800.com\/blog\/how-to-choose-between-a-toll-free-number-and-a-local-number\/\">local vanity number<\/a>, it\u2019s important to prioritize a call-based sales strategy to maximize the success of your sales team.<\/p>\n\n\n\n<p>Get an&nbsp;<a href=\"https:\/\/www.800.com\/vanity-phone-numbers\">800 vanity number<\/a>&nbsp;today and start improving your company\u2019s sales and revenue numbers.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With so much attention today on email-based and social media-based sales strategies, you might be wondering: Where do call-based sales fit in? Call-based sales are not only\u00a0still relevant, but they&#8230;<\/p>\n","protected":false},"author":2,"featured_media":1308,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[],"class_list":["post-1134","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-call-analytics"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>4 Reasons Why Call-Based Sales are Here to Stay :) 800.com<\/title>\n<meta name=\"description\" content=\"Call-based sales offer a valuable opportunity to get to know your customer on a personal level. Find out more with 800.com :)\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.800.com\/blog\/4-reasons-why-call-based-sales-are-here-to-stay\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Michael Esposito\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.800.com\\\/blog\\\/4-reasons-why-call-based-sales-are-here-to-stay\\\/\",\"url\":\"https:\\\/\\\/www.800.com\\\/blog\\\/4-reasons-why-call-based-sales-are-here-to-stay\\\/\",\"name\":\"4 Reasons Why Call-Based Sales are Here to Stay :) 800.com\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.800.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.800.com\\\/blog\\\/4-reasons-why-call-based-sales-are-here-to-stay\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.800.com\\\/blog\\\/4-reasons-why-call-based-sales-are-here-to-stay\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.800.com\\\/blog\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/pexels-andrea-piacquadio-859264.jpg\",\"datePublished\":\"2021-12-29T08:40:00+00:00\",\"dateModified\":\"2025-10-20T17:44:12+00:00\",\"description\":\"Call-based sales offer a valuable opportunity to get to know your customer on a personal level. 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