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Features

See the service features available to you.
Phone Numbers
Phone Numbers
•   Toll Free Numbers •   Local Numbers •   Standard Call Forwarding •   Simultaneous Call Forwarding •   Sequential Call Forwarding

Fax Service
Fax Service
•   Virtual Fax •   Secure Faxing •   Send & Receive

Voice Mail
Voice Mail
•   Voice Mail to Email •   Custom Greetings

Auto Attendant
Auto Attendant
•   Custom Greetings •   Key Press Extensions


All Standard Features Are Included

All Standard Features Are Included

Toll Free Numbers

Toll Free Numbers
Virtual Fax

Your 800.com toll free or local number can double as a fax line allowing you to receive faxes without any equipment. Once an incoming fax is detected it is converted to a digital image that you can access online, and have delivered via email as a PDF.
Send & Recieve

With 800.com, sending a fax is as easy as sending an email. Send faxes to a single recipient, or broadcast a fax to multiple recipients anywhere in the world. We also make it easy for you to organize, sort, and search your faxes for quick access anytime, anywhere, through our My Account section.
Local Numbers

Local Numbers
Securing Fax

Outgoing faxes are transmitted over an encrypted connection. Also, you can keep your incoming faxes in your password-protected online account.
Voice Mail to Email

When you receive a new voicemail, 800.com will send you an email notification with a link to listen to the voicemail.
Custom Greetings

Personalize the message or greeting that your callers will hear when they encounter voicemail.
Time of Day Routing

Have your calls forwarded to wherever you like. Life is hectic, and missing an important business call, or personal emergency can be a disaster. With Call Forwarding, your calls are pointed wherever you like - your office phone, cell phone, home phone, or even a friends phone. With Call Forwarding, you're one step ahead of your calls.
Standard Call Forwarding

Standard Call Forwarding
Simultaneous Call Routing

Simultaneous Call Forwarding enables you to forward your toll free or local number to dial multiple phone numbers at the same time. We also make it easy for you to quickly manage your call forwarding options anytime, anywhere, by logging in to the My Account section.
Sequential Call Routing

Sequential call forwarding enables you to forward your toll free or local number to dial multiple phone numbers one at a time, and in a specified order. We also make it easy for you to quickly manage your call forwarding options anytime, anywhere, by logging in to the My Account section.
Caller ID

Identify incoming calls - quickly, easily, and without interruption. Caller ID works just like Caller ID services offered by your local phone company. With a simple glance you can see the number of the person calling, and screen for those calls you prefer not to take. A great tool for managing your calls.
Custom Greetings

Welcome callers and direct them to various departments, employees and information. Completely customizable, your greeting will make you or your small business sound professional.
Key Press Extensions

Configure the Key Press options that your callers will be presented with as selection options. You decide the forwarding type and the end-point phone numbers where the calls are routed.



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How do 800 Toll-Free Numbers work?

Toll-free numbers are numbers that begin with one of the following three-digit codes: 800, 888, 877, 866 or 855. Toll-free numbers allow callers to reach businesses and/or individuals without being charged for the call, the business can be located globally. The charge for using a toll-free number is paid by the called party (the toll-free subscriber / Business owner) instead of the calling party. Toll-free numbers can be dialed directly to your business or personal telephone line in any country on any phone as pre 800.com.

Toll-Free numbers are very common and have proven successful for businesses, particularly in the areas of customer service and telemarketing. Toll-free service provides potential customers and others with a “free” and convenient way to contact businesses. US consumers are seven times more likely to call a Toll-Free number than a traditional local number when doing business with an out-of-state business and US consumers have a higher sense of confidence when a business has a Toll-Free number.

Toll-free numbers are also increasingly popular for personal use. For example, parents can obtain toll-free numbers to give to a young adult who is away at college, allowing that young adult to call home anytime without having to make a collect call or pay for the call in addition to posting ADs on sites such as www.ebay.com, http://www.craigslist.org and dating sites.

Toll-Free Numbers – 800, 888, 877, 866, 855

Today, there are five toll-free codes: 800, 888, 877, 866 and 855. Although 800, 888, 877, 866 and 855 are all toll-free codes, they are not interchangeable. 1-800-234-5678 is not the same number as 1-888-234-5678. Calls to each toll-free number are routed to a specific local telephone number.

Toll-Free Directory Assistance

Toll-free directory assistance for some toll-free numbers can be obtained by calling 1-800-555-1212. The service is free. Not all toll-free numbers are listed – only the numbers for subscribers that choose to list them. The Federal Communications Commission (FCC) plans to address how to promote competition among multiple providers of directory assistance, including directory assistance for toll-free numbers.

How Are Toll-Free Numbers Assigned?
Toll-free numbers are assigned on a first-come, first-served basis by entities referred to as “Responsible Organizations” or “RespOrgs,” or other toll-free service providers. These entities, which may or may not be telephone companies, have access to the SMS/800 database, which contains information regarding the status of all toll-free numbers. RespOrgs are certified by the SMS/800 database administrator, which manages toll-free service.

Contact a RespOrg or http://www.800.com/plans order online or call 1-800-800-4321 if you want to obtain a toll-free number. These entities can access the database and reserve a number for subscribers. There are several hundred RespOrgs and toll-free service providers in the United States. You can find a complete list on the SMS/800 website, or you may call 800-800-4321

How To Get A Toll Free Number? What Is the FCC’s Role?
The FCC regulates and creates the rules under which toll-free numbers can be used or obtained. The FCC requires that toll-free numbers be portable or transferable to different providers, meaning that a toll-free number subscriber can port there number to a new provider when changing toll-free number service providers. The FCC’s rules designate the criteria for determining the status of each toll-free number.

The FCC, however, is not involved in the day-to-day assignment of toll-free numbers, does not have direct access to the toll-free number database, and cannot provide any information about the status of a toll-free number or a request for a toll-free number. A telephone industry standards-setting organization establishes guidelines for toll-free numbers, and the guidelines must comply with the FCC’s requirements.

What are "Vanity" Toll Free Numbers and How Can I Get One?
A "vanity" toll free number is a toll-free telephone number that also spells a person’s or company’s name or spells a word or acronym that is chosen by the subscriber, such as 1-800-GET-VoIP or 1-800-TALK-TIME. To find out whether a specific toll-free number is available, contact http://www.800.com the authority on toll-free service and number one rated provider.

Order Online or Call: 1-800-800-4321